Emergency ReAct response activated for paper company in crisis, UK

Newsprint supply crisis due to water treatment plant failure

Our customer typically provides approximately 400,000 tonnes of 100% recycled newsprint to National, Regional, and European press rooms annually. However, the supply of newsprint was jeopardized when the mill’s water treatment plant experienced a failure.

Steam and power for our customer’s mill are generated by an on-site combined heat and power (CHP) plant. The boiler at the mill is supplied with 120m³/h of water, sourced from an on-site borehole. This water is then purified using an ion exchange deionization plant.

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The Challenge

A mistake with a chemical delivery led to the temporary shutdown of the steam-raising plant while the issue was addressed. With only the reserve feedwater tank available, it was estimated that the boiler would run out of water within 24 hours. To mitigate this risk, and in accordance with the client’s business contingency plan and React registration as a customer, the treated water security plan was activated.

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The Solution

Mobile Water Solutions responded promptly and dispatched a MORO (Mobile Reverse Osmosis) unit along with a MODI (Mobile Ion Exchange) system to the site. These systems were installed in standard containers, which are insulated and equipped with heating, lighting, and all the necessary safety equipment.

Benefits

Process Capacity: Providing a continuous supply of 120 m³/h.
Rapid Response: On site within hours of inquiry.
Service Quality: Ensuring a continuous flow without interrupting production in other units.
Budget-Friendly: The project is completed within the client’s budget